Technology is revolutionising the logistics industry, making operations faster, more efficient, and adaptable to evolving customer demands and market complexities.
Recent trends in logistics technology include the use of artificial intelligence (AI), advanced analytics, and automation. AI, in particular, is transforming the sector by optimising data through natural language processing (NLP) and machine learning (ML), improving demand forecasting, and enhancing operational accuracy. Other technologies, such as robotics and autonomous delivery vehicles, are further driving improvements in delivery speed and accuracy.
Automation
Automation in logistics involves leveraging technology such as specialised machinery and software to improve the efficiency of logistics operations. This includes areas such as procurement, manufacturing, inventory control, distribution, customer support, and returns management. Common examples of logistics process automation include automatic data entry, computerised pick-and-pack systems, and automated guided vehicles (AGVs).
